Cookie Policy | Legal Policies

1. Introduction

At ftxclaims.com, we understand the importance of privacy and transparency. This Cookie Policy explains how we use cookies and similar technologies on our website. It provides you with clear and comprehensive information about the cookies we use and the purposes for using them.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit websites. They are widely used to make websites work or function more efficiently, as well as to provide information to the website owners.

2.1 Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies as the website cannot function properly without them.

Performance Cookies

These cookies collect information about how visitors use our website, such as which pages they visit most often and if they receive error messages. These cookies don't collect information that identifies visitors; all the information is aggregated and therefore anonymous. We use this information to improve how our website works.

Functionality Cookies

These cookies allow the website to remember choices you make (such as your username, language, or region) and provide enhanced, personalized features. They may also be used to provide services you have requested, such as watching a video or commenting on a blog.

Targeting/Advertising Cookies

These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. They remember that you have visited a website and this information may be shared with other organizations, such as advertisers.

3. How Long Do Cookies Stay on My Device?

The length of time a cookie will remain on your device depends on whether it is a "persistent" or "session" cookie. Session cookies will remain on your device until you stop browsing. Persistent cookies remain on your device until they expire or are deleted.

4. How to Manage and Delete Cookies

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience since it will no longer be personalized to you. It may also stop you from saving customized settings, like login information.

To manage cookies in different browsers, please refer to the following links:

5. Specific Cookies We Use

<div class="table-responsive"> <table class="cookie-table"> <thead> <tr> <th>Name</th> <th>Provider</th> <th>Purpose</th> <th>Expiry</th> </tr> </thead> <tbody> <tr> <td>_ga</td> <td>Google Analytics</td> <td>Used to distinguish users</td> <td>2 years</td> </tr> <tr> <td>_gid</td> <td>Google Analytics</td> <td>Used to distinguish users</td> <td>24 hours</td> </tr> <tr> <td>_gat</td> <td>Google Analytics</td> <td>Used to throttle request rate</td> <td>1 minute</td> </tr> <tr> <td>auth_session</td> <td>ftxclaims.com</td> <td>Maintains your login session</td> <td>Session</td> </tr> <tr> <td>theme_preference</td> <td>ftxclaims.com</td> <td>Stores your theme preference</td> <td>1 year</td> </tr> <tr> <td>cookie_consent</td> <td>ftxclaims.com</td> <td>Records your cookie consent preferences</td> <td>1 year</td> </tr> </tbody> </table> </div>

6. Third-Party Cookies

Some cookies are placed by third parties on our website. These third parties may include analytics providers (such as Google), who help us understand how our website is being used, and service providers who deliver services on our behalf.

7. Cookie Consent

When you first visit our website, you will be shown a cookie banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time by clicking on the "Cookie Settings" link at the bottom of our website.

8. Changes to This Cookie Policy

We may update our Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page and updating the "Last Updated" date at the top.

9. Contact Us

If you have any questions about our Cookie Policy, please contact us at claims@ftxclaims.com.